General Shipping Info
It is important to us that you are happy with your purchase. Please read over the following info regarding shipping, payment and terms and get in touch if you have any remaining questions or special requests.
Each piece is handmade to order in our Vancouver studio. Please allow seven business days for production prior to shipping. All purchases are sent using Canada Post Express with tracking. Once your purchase has been shipped you will be notified with a tracking number.
If you require your piece in a hurry, please contact us at firstname.lastname@example.org and we will do our best to accommodate your request.
Duties and taxes may incur on international orders. Any such fees are the responsibility of the recipient and are collected at the time of delivery. To determine if and what charges there may be, please contact your local customs office.
We accept Credit Cards and Paypal, but If you live in the Vancouver area and would prefer to pick up your purchase in person, please e-mail us to set up an appointment.
Each LACAR piece is made with great care and is checked over prior to shipping. LACAR does not accept returns. However, if you do receive a defective piece, or if the sizing is wrong, please notify us within 7 days of it's arrival and we will exchange your purchase.